Retail Store Owners
Generate Fair Work–compliant payslips for your retail team without expensive payroll software. Handles the Retail Award's complex penalty rate structure automatically.
General Retail Industry Award 2020 · Weekend penalty rates · Casual loading · Junior pay rates · Free preview · PDF from $4.99 · No signup
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STEP-BY-STEP GUIDE
Follow these five steps to generate a General Retail Industry Award 2020–compliant payslip for any retail employee — casual, part-time, junior, or full-time. Each field maps directly to Fair Work Regulations 2009, Reg 3.46.
Add your retail business name and ABN. Both are mandatory on every payslip under Fair Work Regulations 2009, Reg 3.46. Use your registered ABN as it appears on the Australian Business Register. If you're a franchise, use the franchisee entity ABN — not the franchisor's.
Enter the employee's full name, age (critical for junior rates under the Retail Award), and employment type — full-time, part-time, or casual. For junior employees aged 16–20, the correct classification level is determined by age, not experience.
Add hours worked and the day of each shift. Weekend shifts attract Saturday (125%) or Sunday (150%) penalties under the General Retail Industry Award 2020. Evening shifts after 6 PM Monday to Friday attract a 15% evening loading. Enter each day's hours separately for accurate penalty calculation.
For casual employees, add the 25% casual loading as a separate line item. Enter PAYG tax withheld and superannuation (12% from 1 July 2025). Add any overtime, public holiday penalties (225% for full-time/part-time; 250% for casual), or allowances as additional separate line items.
Review the live payslip preview. Confirm each penalty rate and loading appears as a distinct line item — this is required under Reg 3.46. Download a print-ready, Award-compliant PDF from $4.99. No account or subscription required.
RETAIL AWARD REQUIREMENTS
Retail payslips in Australia are governed by two overlapping frameworks: the Fair Work Act 2009 (s536) and the General Retail Industry Award 2020 (MA000004). The Award sets the minimum pay rates, penalty rates, casual loading, and allowances that must be reflected on every payslip. The Fair Work Regulations 2009 (Reg 3.46) dictate what information the payslip must contain and how it must be presented.
Retail is consistently one of the highest-risk industries for payslip non-compliance in Australia. The Fair Work Ombudsman's retail sector audits regularly find underpayment driven by incorrectly bundled penalty rates, missing casual loading line items, and incorrect junior pay classifications. Each underpaid payslip is a separate contravention.
Common retail payslip errors include: applying a flat rate regardless of the day worked, omitting the 25% casual loading as a distinct line item, using the wrong junior percentage for the employee's age, and failing to apply the 15% evening loading after 6 PM on weekdays. All of these must appear as separate, identifiable line items — not combined into gross pay.
View Retail Award 2020 summary at Fair Work ↗Every retail payslip must include all of the following as separate line items:
UPDATED FY2025–26
The table below shows the penalty rates payable under the General Retail Industry Award 2020 (MA000004) for full-time, part-time, and casual retail employees from 1 July 2025. These rates apply on top of the base ordinary hourly rate and must appear as separate payslip line items. Casual employees receive their 25% loading built into the weekday rate, with additional Sunday and public holiday penalties stacked on top.
| Employment Type | Weekday | Saturday | Sunday | Public Holiday | Evening (after 6 PM) |
|---|---|---|---|---|---|
| Full-Time / Part-Time | 100% | 125% | 150% | 225% | +15% (after 6 PM) |
| Casual | 125% | 150% | 175% | 250% | +15% (after 6 PM) |
⚠️ Rates shown are for the General Retail Industry Award 2020 (MA000004). Some enterprise agreements or other awards may set different penalty rates. Always verify at fairwork.gov.au. Effective from 1 July 2025.
MODERN AWARD REFERENCE
The General Retail Industry Award 2020 sets minimum pay rates for five employee classification levels. The level is determined by the role, duties, and experience — not purely by years of service. The rates below are the minimum adult weekday base rates from 1 July 2025; penalty rates, casual loading, and allowances apply on top. Always verify the current rate at fairwork.gov.au.
| Classification | Typical Role Examples | Min. Rate (FT/PT) | Casual Rate (incl. 25%) |
|---|---|---|---|
| Retail Employee Level 1 | First year, checkout, shelf stacking | $25.41/hr | $31.76/hr |
| Retail Employee Level 2 | Experienced sales assistant | $25.79/hr | $32.24/hr |
| Retail Employee Level 3 | Senior sales, fitting rooms, visual merch | $26.28/hr | $32.85/hr |
| Retail Employee Level 4 | Specialist, keyholding, team leading | $27.07/hr | $33.84/hr |
| Retail Employee Level 5 | Department manager, store manager (small) | $28.23/hr | $35.29/hr |
⚠️ Rates are indicative. Always verify at fairwork.gov.au. Junior employees aged under 21 are paid a percentage of the Level 1 adult rate — see the junior rates table below.
JUNIOR WORKER REFERENCE
The General Retail Industry Award 2020 sets junior pay rates as a percentage of the adult Level 1 minimum rate for employees aged under 21. These rates are one of the most commonly miscalculated items in Australian retail payroll. All weekend penalty rates, casual loading, evening loadings, and public holiday penalties apply on top of the junior base rate — not on top of the adult rate. Junior employees are entitled to the full adult rate from age 21. The rates below are based on the adult Level 1 rate of $25.41/hr from 1 July 2025.
| Age | % of Adult Level 1 | Min. Weekday Rate (FT/PT) |
|---|---|---|
| Under 16 | 40% | $10.16/hr |
| 16 years | 50% | $12.71/hr |
| 17 years | 60% | $15.25/hr |
| 18 years | 70% | $17.79/hr |
| 19 years | 80% | $20.33/hr |
| 20 years | 90% | $22.87/hr |
| 21+ years | 100% (adult rate) | $25.41/hr |
⚠️ All penalty rates (Saturday, Sunday, public holiday, evening loading) and casual loading apply on top of the junior base rate. Verify at fairwork.gov.au/pay-and-wages/minimum-wages/junior-pay-rates ↗
WORKED EXAMPLE
The example below shows what a correct payslip looks like for a casual retail employee working a mix of weekday, Friday evening, and Sunday shifts in a single pay week under the General Retail Industry Award 2020. Each penalty rate appears as a separate line item — bundling them into gross pay is a compliance breach.
Example Retail Pty Ltd
ABN: 12 345 678 901
PAYSLIP
Pay period: 7 – 13 July 2025
Employee
Jordan K.
Employment Type
Casual, Retail Employee Level 1
Age
22 (adult rate)
Award
General Retail Industry Award 2020
| Shift | Hours | Rate Applied | Amount |
|---|---|---|---|
| Wednesday (9 Jul) | 5h | 125% casual | $158.81 |
| Friday (11 Jul) | 6h | 125% casual + 15% evening | $215.99 |
| Sunday (13 Jul) | 8h | 175% (casual + Sunday) | $356.15 |
⚠️ This is an illustrative example only. Actual amounts depend on the employee's exact classification, hours, applicable allowances, and tax situation. Use the payslip generator above for accurate figures. Verify all Award rates at fairwork.gov.au.
USE CASES
Generate Fair Work–compliant payslips for your retail team without expensive payroll software. Handles the Retail Award's complex penalty rate structure automatically.
Verify your payslip shows correct weekend penalty rates and casual loading. Most common source of underpayment in Australia's retail sector.
Junior retail employees aged 16–20 are entitled to age-based pay rates as a percentage of the adult minimum. Check your payslip is using the right junior classification.
Casual retail workers with rotating rosters need payslips that correctly apply penalty rates on top of the 25% casual loading — for every shift, every week.
Produce consistent, Award-compliant payslips across multiple retail stores, locations, or franchises — without maintaining a full payroll system at each site.
Quickly produce corrected or supplementary payslips during underpayment audits or Fair Work Ombudsman investigations — Australia's retail sector is under heavy scrutiny.
LEGAL CONTEXT
Under the Fair Work Act 2009 (s536) and the General Retail Industry Award 2020, retail employers must provide payslips within one working day of each pay day — with every penalty rate, loading, and allowance as a separate, identifiable line item. Non-compliance can result in penalties of up to $16,500 per contravention for an individual and $82,500 for a body corporate. Retail is one of the highest-audited industries by the Fair Work Ombudsman.
Retail employers must issue payslips within one working day of each pay day under s536 of the Fair Work Act 2009. This applies even if the employee is on leave. Late or missing payslips attract penalties of up to $16,500 per contravention for an individual.
Every loading and penalty rate must appear as a separate identifiable line item under Fair Work Regulations 2009, Reg 3.46. Bundling Saturday penalties, Sunday penalties, and casual loading into a single gross pay figure is a compliance breach.
The super guarantee rate is 12% from 1 July 2025 (up from 11.5% in FY2024–25). Both the dollar amount and the fund name are mandatory disclosures on every retail payslip. Most casual retail workers now qualify regardless of their monthly earnings.
The General Retail Industry Award 2020 sets junior rates (40%–90% of adult minimum based on age) and casual loading (25%). These are two of the most commonly miscalculated items in retail payroll — and a primary focus of the Fair Work Ombudsman's retail sector audits.
⚠️ This information is for general guidance only and does not constitute legal, tax, or payroll advice. Always consult a qualified accountant or employment lawyer for advice specific to your situation. For official Retail Award guidance, visit fairwork.gov.au ↗
FREQUENTLY ASKED QUESTIONS
Under the General Retail Industry Award 2020, a Level 1 retail employee (the lowest classification, typically someone in their first year of retail work) earns a minimum of $25.41 per hour as of 1 July 2025. Higher classifications — such as a senior sales assistant (Level 3) or department supervisor (Level 5) — attract higher base rates. Always verify the current rate for your classification at fairwork.gov.au.
Under the General Retail Industry Award 2020, full-time and part-time retail employees working on a Saturday are entitled to 125% of their ordinary rate (time and a quarter). Sunday work is paid at 150% (time and a half). Casual employees receive these rates on top of the 25% casual loading, so a casual employee working Sunday receives 175% of the ordinary rate. These loadings must appear as separate line items on the payslip.
Casual retail employees are entitled to a 25% casual loading on top of the ordinary hourly rate, as required under the General Retail Industry Award 2020 and Fair Work Regulations 2009. This loading compensates for the absence of paid leave entitlements and must appear as a separate line item on every payslip. For example, a casual Level 1 retail employee earns at least $31.76/hr on a weekday (25.41 × 1.25).
Retail employees who work on a public holiday are entitled to 225% of their ordinary rate (double time and a quarter) under the General Retail Industry Award 2020 — not the standard 250% that applies under some other awards. If a full-time or part-time employee does not work on a public holiday that falls on their regular working day, they receive their ordinary pay with no deduction. Casual employees have no entitlement to pay for public holidays they do not work.
Yes. The General Retail Industry Award 2020 sets junior pay rates based on age as a percentage of the adult minimum rate. A 16-year-old retail employee earns 50% of the adult Level 1 rate, a 17-year-old earns 60%, an 18-year-old earns 70%, a 19-year-old earns 80%, and a 20-year-old earns 90%. All penalty rates, casual loading, and overtime rates apply on top of the junior base rate. Junior employees must receive the full adult rate from age 21.
Yes. Under Fair Work Regulations 2009 (Reg 3.46), any penalty rate, loading, or allowance that has been paid must appear as a separate identifiable line item on the payslip. This means Saturday penalty pay, Sunday penalty pay, evening loadings, casual loading, public holiday penalty pay, and overtime must all be listed individually — not bundled into a single gross pay figure.
Under the General Retail Industry Award 2020, full-time and part-time retail employees working between 6:00 PM and midnight Monday to Friday are entitled to an evening loading of 15% on top of their ordinary rate. A 10% loading applies to work between midnight and 7:00 AM. Casual employees receive these loadings on top of their casual loading. These are less well-known than weekend penalties but are equally mandatory as payslip line items.
Under the General Retail Industry Award 2020, full-time retail employees who work more than 38 ordinary hours in a week are entitled to overtime. The first 2 hours of overtime each day are paid at 150% (time and a half) and any additional overtime at 200% (double time). Part-time employees receive overtime when they work beyond their contracted hours or beyond 38 hours in a week. Casual employees generally do not attract overtime in the same way but are entitled to the minimum engagement period (3 hours per shift).
Yes. The superannuation guarantee rate of 12% (from 1 July 2025) applies to all eligible retail employees — including full-time, part-time, and most casuals who earn $450 or more per month (note: the $450 threshold was removed from 1 July 2022, so most casual retail workers now qualify regardless of earnings). The dollar amount contributed and the name of the super fund must appear on every payslip. Failure to pay or disclose super is a separate ATO compliance risk.
Yes. The General Retail Industry Award 2020 covers most workers in supermarkets, grocery stores, and food retail operations. This includes checkout operators, shelf stackers, deli assistants, and bakery staff employed by grocery retailers. Workers employed by fast food franchises (such as those operating within supermarkets) may fall under the Fast Food Industry Award instead — always verify the applicable Award at fairwork.gov.au.
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